You will be able to use Quick Payment after the aforementioned information is verified by the Company and your bank. If you need to use Quick Payment on the WeChat app, you should enter, on the “Add bank card” page of the WeChat app, your real name, ID number, bank card number, expiration date (required for credit card holder), and the cellphone number linked to the bank account. Quick Payment can be used for topping up the balance in Change, for spending, transferring, and other purposes. You can also increase the balance in Change by accepting transfers from others.ġ.2.2 Quick Payment refers to the payment method via which you would delegate the Company to directly deduct and collect funds from your bank account. If there is not enough balance, you should enable Quick Payment first and use it to top up Change. You have the right to use the balance in Change for spending and transferring. You acknowledge and agree that when the Company sets up a payment account for you, the Company will link your WeChat account to the newly set up payment account so that you can use the payment account through WeChat’s “Change” function (hereinafter, “ Change,” referring to the payment account, which is the same as the Tenpay account referred to in the Tenpay Service Agreement). Since WeChat Pay service is a service provided by the Company via WeChat and WeChat public platform, when you use the Service, you would also need to use WeChat or Weixin software service, so you should read and comply with Tencent Weixin Software License and Service Agreement.ġ.1 WeChat Pay service refers to the money transfer service provide by the Company for the recipient and the payer via WeChat and WeChat public platform (hereinafter referred to as “ the Service”).ġ.2 The Service includes two types of payment service: Balance Payment and Quick Payment.ġ.2.1 Balance Payment refers to the payment method via which you would transfer funds using the balance in the payment account that the Company has set up for you. This agreement is legally binding on you and the Company. (for ease of understanding, hereinafter referred to as “the Company”) provides WeChat Pay service for users (hereinafter referred to as “you”) in accordance with this agreement. Please click here for the WeChat Pay Europe – EU User Addendum. In the event of any conflict between this translation and the original Chinese version, the Chinese version shall prevail. Like this one, or of course this one.ENGLISH TRANSLATION FOR REFERENCE ONLY. If this doesn't work for you, keep in mind China has other payment options. If you have an older bank account that you registered with your previous passport, and you are using your new passort to register WeChat pay it won't work. The phone number and passport number registered with your bank must match the data you enter on WeChat.Your best option then is to register a new bank account with the exact same name as on WeChat If you used a middle name on your bank card but not on WeChat, you are out of luck. The name on your bank card must match exactly the name on registered on WeChat.If you are having trouble adding a bank card, here is what that usually boils down to: They’re asking you to do this because you shouldn’t be sending/receiving money from/to strangers with a newly created WeChat pay account to risk not getting blocked by their fraud detection. Once WeChat confirmation is received, ask three friends from existing contacts to send you small payment, receive payment to WeChat money. There's screenshots going around WeChat groups from another conversation with the WeChat support team that also suggests the following. 1) Withdraw all your money from WeChat in Balance > WithdrawĢ) Go to Payment Managment (the 3 dots on the top of the Pay page), and cancel all Auto-Deducation Services.Ĥ) Go to " Payment Managment" again and cancel WeChat Pay.ĥ) Set up WeChat Pay again by adding a new bank Card Please note that all your payment history will be deleted. This assumes that your WeChat pay was working fine until yesterday and that you currently have a bank card linked to your WeChat account. They should be answering daily 8am to 6pm. If this doesn't solve the problem, please contact WeChat support at 95017, choose 0 from the menu, then 9 for English. Long story short, you have to cancel WeChat Pay and set it up all over again. So, here's what you have to do to fix this problem if you are experiencing it. Recent upgrading of banking regulations by the government has led to some trouble with the new version of WeChat.
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